Why Every Customer Interaction is a Sales Opportunity: Turning Service Appointments Into Repeat Sales

By: Harry Ward Published on: 17/10/2024

In this blog post, we explore how treating every interaction in your service department as a potential sales opportunity can lead to long-term growth. Discover practical strategies for upselling, offering personalised trade-in options, and following up effectively to keep your customers engaged and coming back. Ready to transform your business into a sales engine? Read on to learn more!

Food For Thought
Why Every Customer Interaction is a Sales Opportunity: Turning Service Appointments Into Repeat Sales

Understanding Customer Lifecycles: How Dealerships Can Predict and Plan for Customer Needs

By: Harry Ward Published on: 09/09/2024

Let's make sure we understand the lifecycle of existing customers and plan for their needs.

Food For Thought
Understanding Customer Lifecycles: How Dealerships Can Predict and Plan for Customer Needs